filters
state:
Show
city:
Show
product:
Show
We bought a new 2017 Sanibel and it has been in the shop every month since we have bought it. We have brought to the General RV in Dover, Florida so many times I have lost count. We have had minor repairs and at this time we have a leak and our A/C unit isn't working....
Read more
1.8
I didn't like
  • Service not timely
  • Customer service and repair
  • Service department - lack of updates - delays
#1172040
We had all but given our Intent to buy a particular Fifth Wheel from the Wixom location, as we live near Ann Arbor. They were GREAT. We had also found a model that we at least wanted to look at in Birch Run first. Fell in love with the Birch Run model and bought it...
Read more
2.6
Birch Run, Michigan
#1147333
Be careful with these guys. We called ahead, and they assured us the unit that they had advertised was in great condition and ready for sale. After a 2 hour drive we found the camper was neither in good condition nor ready to sell, plus it was misrepresented in the ad...
Read more
Product
#1147121

General Rv Center - Worst service ever

General Rv Center
#1145672
New 2017 HR Endeaver with numerous issues, spent 12 weeks and 4 trips to their service and some issues were repaired after several trips, some issues half *** repairs and some issues never repaired. Stay away from them!
Comment
Show

General Rv Center - Out of town and broke down near general rv

General Rv Center
#1136554
Called service department about having repairs done and was told since the motorhome was not bought at this dealer they would not work on it. They only work on motorhomes bought at their business.
Comment
Show

General Rv Center - Furnace won't work right since new

General Rv Center
#1120129
2.5
Details
When below 40 degrees furnace won't stay lit, since new, General RV says worked fine inside heated workshop.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

General Rv Center - Help on the

General Rv Center
#1085728
Well I confirm general RV and I am retacting my complaints. After I got ahold of a great man in Wixom he talked to the owners and they are paying for most of the repairs. I guess I just got caught up in anger and stress. They are treating me like family and helping I guess you can add this to your resolved complaints.
Comment
Show
Bought Brand new 2016 Holliday Rambler in November 2015 Had a list of several Problems and of course would get very few updates. On coach, when we would go to pick up coach only maybe half of items where really fixed! To make a long story short they had my Motor home...
Read more
Anonymous
Anonymous

They have told me before that they will only fix 3 items at a time. What is that all about? Then they have to order parts most of the time. You take it to them for them to ...

2.7
I didn't like
  • Service department
#1141433
Purchased a 2017 Holiday Rambler in March of 2017. 4/5/2017 - reported an odd "knocking" noise when opening/closing the main driver side slide out. We were told by General RV that the sound was "within spec" 7/7/2017 - main driver side slide out broke while were on...
Read more
1.4
#1139018
My husband and I purchased a fifth wheeler from general RV on October, 31st, 2015 and are very disappointed with their customer services. General RV promised us a thermal package to be added to the price of our purchased and we came to find out that this thermal...
Read more
1.0
Product
I didn't like
  • It was terrible
#1138201
August 2017. My husband and I purchased a new 2017 Tiffin Motorhome from General RV in Draper, Utah. We asked the saleman Mike M questions regarding the coach. We were told that the coach had heated tile flooring and that the chassis was Freightliner. Also the coach...
Read more
#1121290
My hubby and I saw a motor home online for sale at their Corporate office in Michigan. At their Huntley dealership, our salesman was Kris Kilpatrick and he told us to sign all preliminary forms so when the vehicle arrived, we would only need to sign a few other forms....
Read more
My experience with General RV couldn't be worse. I regret ever buying a motorhome from them. I advise that you heed other reviews here and check out other dealers. My Thor motorhome was delivered with numerous problems. Sure, one could say that it's the manufacturer...
Read more
Anonymous
Anonymous

Boy your problems sound exactly like the same experience we had! I surely wish I would have never bought from General RV, Dover, FL The only thing I can say is thank God I bou...

#1119763
Do not purchase or bring your unit to any General RV center they are a company that only cares about your money. Once you sign on the dotted line you as a customer mean nothing to them. They treat their employees with disrespect and steal money from their employees to...
Read more
1.0
#1119706