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I feel your pain. I am in the mess right now. Dropped my RV off August 3rd and now its October 3rd and still have not gotten it back yet. Only used our RV once and the Dealer has had it longer the we had used it.every time we call we are told they are on the phone and...
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1.4
I didn't like
  • Service for warranty work
#1109746
I purchased a brand new Thor Quantum....it had nothing but problems..I drove it back to General RV in Florida from NY..cost me thousand in gas and tolls...for them to make the warranty repairs..and my service adviser..I think her name was Diane..(she was the only...
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#1107303
they suck after buying rv 5th wheel i would come back and pick up a week later and tell them everything that needs to be fixed. A week later nothing was fixed and they have it for sale on rv trader for less then i paid for it and they tell me that that is a different...
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#1104852

General Rv Center - Help on the

General Rv Center
#1085728
Well I confirm general RV and I am retacting my complaints. After I got ahold of a great man in Wixom he talked to the owners and they are paying for most of the repairs. I guess I just got caught up in anger and stress. They are treating me like family and helping I guess you can add this to your resolved complaints.
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General Rv Center - I bought 2 RV in ,6 months and had problems with both

General Rv Center
#1074696
2.1
Details
I have called and get no response,my second coach I am having one problem after another currently broke down in Wells Nevada for blown head gasket and have tried to get help from them they don't care got my money
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Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
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Location
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Product or Service Quality
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Value for money
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General Rv Center - So much for being a service center

General Rv Center
#1063581
Had the stereo go out in our 5th wheel called ASA (Jensen) and was told to take it to the nearest authorized service center took it to General RV in wayland Mich to have it check got there and was told you did not buy it here leave that will be the last time I ever set foot in any General RV store
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General Rv Center - Bought a Cougar 30 ft. Trailer, they did not have their service dept. Go thru it.

General Rv Center
#1046529
3.0
Details
We have had to replace the carbon dioxide sensor, electric water Heater switch, shower and sink faucets had to be replaced, problems With Awning, salesman avoided my emails and text messages. Not a God place to buy a used FB.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
If I could leave zero stars I would. I was looking at a $70,000 5th wheel toy hauler online on Aug 27th 2017 and on Aug 30th 2017 they finally contacted me. Then on Sep. 5th 2017 they contacted me and wanted more info, I supplied them with that info. A week later I...
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1.0
Wayland, Michigan
I didn't like
  • Way i was treated
  • Diint care
  • Phone calls not returned
#1101424
We rented a class a motor home. It had significant damage to both sides and rear and awning when we picked it up. The lady doing the demonstration assured us she marked all damage on the sheet. We dropped motor home off and were assured it was all ok. Get a call 2...
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1.0
#1090287
I am a 21 year veteran of the US Marine Corps, I am also disabled with a spinal condition. I went to the Mt Clemens, MI location. I walk with a very noticeable limp and I often use a cane or walker to get around. Pat, my salesman, who may have been in the business for...
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2015 I purchased a new 2014 Fleetwood Bounder . I had several issues that needed to be corrected and General RV in Wixom Michigan along with Fleetwood went over and beyond my expectations to make it right. The support team at Wixom is excellent. I sold my RV and needed...
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#1080029
I would love for one of the owners to contac me. Gen rv isn't all about family and their family comes first motto. Their about the money. And have employees that straight up lie ( salesperson ) and other employees who call you *** to other employees not realizing your...
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#1075516
Bought at General RV in Huntley, Il. During the walk through I was told the door for the washer/ dryer was warped and it was on order, also we were shown how the front bunk worked and was told to make sure to pin when done guess what he didn't and it fell down on the...
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3.0
#1073917
took them 14 days to get plumbing parts for my brand new 5th wheel. Then when she finally called and told me they were in it would have taken 30 days for another appointment to get it fixed. Mind you we had only taken it out 1 time before we needed these parts. She so...
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