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38 emails and 6 months, still can't get the right parts for the new camper we purchased in January. They're great at selling you the camper. Their customer service is lacking greatly (aka SUCKS). What's the point of having a warranty or even trying to apply it if you...
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#1065181
I contacted general about selling my 5th wheel on consignment. The salesman that contacted me told me that because of the age 2003 of my fifth wheel it would only be worth 1000.00 to 1500.00.He had not even seen it. When I told him general rv had 5th wheels on the web...
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1.0
#1064188
We bought ower R V there was prommised the moon .it was back in the shop to be fixed the next day .they made us drive it to someone else to fix hot water heater we explained we dont live around the corner and everytime we have to bring it back it cost us $100 .we are...
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1.4
#1061349

General Rv Center - So much for being a service center

General Rv Center
#1063581
Had the stereo go out in our 5th wheel called ASA (Jensen) and was told to take it to the nearest authorized service center took it to General RV in wayland Mich to have it check got there and was told you did not buy it here leave that will be the last time I ever set foot in any General RV store
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General Rv Center - Bought a Cougar 30 ft. Trailer, they did not have their service dept. Go thru it.

General Rv Center
#1046529
3.0
We have had to replace the carbon dioxide sensor, electric water Heater switch, shower and sink faucets had to be replaced, problems With Awning, salesman avoided my emails and text messages. Not a God place to buy a used FB.
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General Rv Center - Poor service

General Rv Center
#1046384
3.1
February 1st brought new coach in for problems. Now May 12th and not one issue has been resolved. Radio GPS does not work, TV does not work with HDMI input, and body work from slide damage not fixed yet. Can it be any worse?
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Short Review for March 12, 2017, Pc_service

General Rv Center
#1019888
Went there March 2, 2017 with intention of purchasing a TT. Salesman and manager would not give me their best price. There whole staff are lower than used car salesman, they try to judge what you will pay. Run away from General RV in Canton Ohio!
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General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
Horrible, terrible, absolutely the worst customer service ever! We bought a brand new Thor Quantum motorhome and used it twice so far. Both times we came back with a list of things wrong with it. We took it back to General RV in North Canton to have these items fixed...
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I didn't like
  • Poor customer service and the quality of the work done here
#1057725
I purchased a used 2013 Crossroads Elevation 3410 Toy Hauler on March 11, 2017. The Sales Person told me the floor was weak and needed support from underneath. They offered to deduct 1500 from the sales price to fix it myself. This was the first lie. The floor was...
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1.0
I didn't like
  • Being lied to by the sales person
  • Being stuck with a stinking rotting rv
  • Furnace quitting the first campout
#1054786
From the first season of owning our beautiful 42' 5th wheel, we had a mildew smell, but never saw anything that would lead us to believe there was an issue. We purchased it April 2013, it was (supposedly) the first 2014 off the line. Fortunately, we have not had all...
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#1054113
We bought a travel trailer last fall from General RV. There were a few things that needed to addressed when we went through our "orientation" before we would take delivery. They called us a few days later and told us it was ready so we let them deliver it. The few...
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1.0
#1048352
In May of 2016 we spent time with salesman and put a $1400 good faith money down on a camper. The agreement stated if we backed out on the deal we would lose some of that good faith money and if financing could not be found money would be returned. The following day I...
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2.0
I didn't like
  • Service for customers
#1036852
We purchased a 2014 travel trailer from wixom, the sales guy tried to have us sign the agreement by saying, you better hurry this is our last camper, sign here please?? WTF, so we completed the deal with one of the many sales manager. we had the camper a total of 6...
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Product
#1035967
Went to General RV about 3 weeks ago on a Saturday, found the Travel Trailer to purchase, came to an agreement on a price shock the guys hand this was about 3 hours of being there, about 4 hour in he comes back and tell me the Travel Trailer was already SOLD!! Alrighty...
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1.0
#1034487