filters
state:
Show
city:
Show
product:
Show
August 2017. My husband and I purchased a new 2017 Tiffin Motorhome from General RV in Draper, Utah. We asked the saleman Mike M questions regarding the coach. We were told that the coach had heated tile flooring and that the chassis was Freightliner. Also the coach...
Read more
#1121290
My hubby and I saw a motor home online for sale at their Corporate office in Michigan. At their Huntley dealership, our salesman was Kris Kilpatrick and he told us to sign all preliminary forms so when the vehicle arrived, we would only need to sign a few other forms....
Read more
My experience with General RV couldn't be worse. I regret ever buying a motorhome from them. I advise that you heed other reviews here and check out other dealers. My Thor motorhome was delivered with numerous problems. Sure, one could say that it's the manufacturer...
Read more
#1119763

General Rv Center - Furnace won't work right since new

General Rv Center
#1120129
2.5
Details
When below 40 degrees furnace won't stay lit, since new, General RV says worked fine inside heated workshop.
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

General Rv Center - Help on the

General Rv Center
#1085728
Well I confirm general RV and I am retacting my complaints. After I got ahold of a great man in Wixom he talked to the owners and they are paying for most of the repairs. I guess I just got caught up in anger and stress. They are treating me like family and helping I guess you can add this to your resolved complaints.
Comment
Show

General Rv Center - I bought 2 RV in ,6 months and had problems with both

General Rv Center
#1074696
2.1
Details
I have called and get no response,my second coach I am having one problem after another currently broke down in Wells Nevada for blown head gasket and have tried to get help from them they don't care got my money
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

General Rv Center - So much for being a service center

General Rv Center
#1063581
Had the stereo go out in our 5th wheel called ASA (Jensen) and was told to take it to the nearest authorized service center took it to General RV in wayland Mich to have it check got there and was told you did not buy it here leave that will be the last time I ever set foot in any General RV store
Comment
Show
Do not purchase or bring your unit to any General RV center they are a company that only cares about your money. Once you sign on the dotted line you as a customer mean nothing to them. They treat their employees with disrespect and steal money from their employees to...
Read more
1.0
#1119706
I feel your pain. I am in the mess right now. Dropped my RV off August 3rd and now its October 3rd and still have not gotten it back yet. Only used our RV once and the Dealer has had it longer the we had used it.every time we call we are told they are on the phone and...
Read more
Anonymous
Anonymous

I know exactly what you’re talking about purchased one last year third time out huge leak the Sold us an extended warranty doesn’t cover anything found out why they only exten...

1.4
I didn't like
  • Service for warranty work
#1109746
I purchased a brand new Thor Quantum....it had nothing but problems..I drove it back to General RV in Florida from NY..cost me thousand in gas and tolls...for them to make the warranty repairs..and my service adviser..I think her name was Diane..(she was the only...
Read more
#1107303
they suck after buying rv 5th wheel i would come back and pick up a week later and tell them everything that needs to be fixed. A week later nothing was fixed and they have it for sale on rv trader for less then i paid for it and they tell me that that is a different...
Read more
#1104852
If I could leave zero stars I would. I was looking at a $70,000 5th wheel toy hauler online on Aug 27th 2017 and on Aug 30th 2017 they finally contacted me. Then on Sep. 5th 2017 they contacted me and wanted more info, I supplied them with that info. A week later I...
Read more
1.0
Wayland, Michigan
I didn't like
  • Phone calls not returned
  • Lack of concern
  • Way i was treated
#1101424
We rented a class a motor home. It had significant damage to both sides and rear and awning when we picked it up. The lady doing the demonstration assured us she marked all damage on the sheet. We dropped motor home off and were assured it was all ok. Get a call 2...
Read more
1.0
#1090287
I am a 21 year veteran of the US Marine Corps, I am also disabled with a spinal condition. I went to the Mt Clemens, MI location. I walk with a very noticeable limp and I often use a cane or walker to get around. Pat, my salesman, who may have been in the business for...
Read more