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Purchased a 2017 Holiday Rambler in March of 2017. 4/5/2017 - reported an odd "knocking" noise when opening/closing the main driver side slide out. We were told by General RV that the sound was "within spec" 7/7/2017 - main driver side slide out broke while were on...
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1.4
#1139018
My husband and I purchased a fifth wheeler from general RV on October, 31st, 2015 and are very disappointed with their customer services. General RV promised us a thermal package to be added to the price of our purchased and we came to find out that this thermal...
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1.0
Product
I didn't like
  • It was terrible
#1138201
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General Rv Center - Out of town and broke down near general rv

Called service department about having repairs done and was told since the motorhome was not bought at this dealer they would not work on it. They only work on motorhomes bought at their business.
#1136554
August 2017. My husband and I purchased a new 2017 Tiffin Motorhome from General RV in Draper, Utah. We asked the saleman Mike M questions regarding the coach. We were told that the coach had heated tile flooring and that the chassis was Freightliner. Also the coach...
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#1121290
When below 40 degrees furnace won't stay lit, since new, General RV says worked fine inside heated workshop.
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Anonymous
A Smith

Same problem with my 2017 you have to tell these idiot that need to run outside in cold temp they have a kit to move thermal switch inside furnace they have had my unit sense ...

2.5
Millersburg, Indiana
#1120129
My hubby and I saw a motor home online for sale at their Corporate office in Michigan. At their Huntley dealership, our salesman was Kris Kilpatrick and he told us to sign all preliminary forms so when the vehicle arrived, we would only need to sign a few other forms....
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My experience with General RV couldn't be worse. I regret ever buying a motorhome from them. I advise that you heed other reviews here and check out other dealers. My Thor motorhome was delivered with numerous problems. Sure, one could say that it's the manufacturer...
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Anonymous
Anonymous

Boy your problems sound exactly like the same experience we had! I surely wish I would have never bought from General RV, Dover, FL The only thing I can say is thank God I bou...

#1119763
Do not purchase or bring your unit to any General RV center they are a company that only cares about your money. Once you sign on the dotted line you as a customer mean nothing to them. They treat their employees with disrespect and steal money from their employees to...
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1.0
#1119706
I feel your pain. I am in the mess right now. Dropped my RV off August 3rd and now its October 3rd and still have not gotten it back yet. Only used our RV once and the Dealer has had it longer the we had used it.every time we call we are told they are on the phone and...
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Anonymous
Anonymous

I know exactly what you’re talking about purchased one last year third time out huge leak the Sold us an extended warranty doesn’t cover anything found out why they only exten...

1.4
I didn't like
  • Service for warranty work
#1109746
I purchased a brand new Thor Quantum....it had nothing but problems..I drove it back to General RV in Florida from NY..cost me thousand in gas and tolls...for them to make the warranty repairs..and my service adviser..I think her name was Diane..(she was the only...
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#1107303