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General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
Update from latest service - unit dropped off on 6-12-17 and told it would take a week and a half. After several calls to General Rv (some returned and some ignored by people who obviously believe they are too important to return calls from paying customers) my husband...
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1.0
I liked
  • Coach
I didn't like
  • Poor customer service and the quality of the work done here
  • Service or the owner who cant make a call back
#1071089
Called to get 2016 coach worked on needed to go to Freightliner then to general rv in canton ohio,they said i had to take to Freightliner then drive back down and drive coach to themto work on.WHAT KIND of service is this it is under warrenty.
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Anonymous
General Rv never again custome

We just bought a 2018 Montana they do their own negligence has caused damage to our RV we have a lot of issues plus a gas leak from our stove which is very dangerous and we li...

2.2
#1070529
38 emails and 6 months, still can't get the right parts for the new camper we purchased in January. They're great at selling you the camper. Their customer service is lacking greatly (aka SUCKS). What's the point of having a warranty or even trying to apply it if you...
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Anonymous
Anonymous

I understand that everyone has different thoughts in life and we all have different paths but I hope with this review we can all walk the same path when it comes to General RV...

#1065181

General Rv Center - Poor service

General Rv Center
#1046384
3.1
Details
February 1st brought new coach in for problems. Now May 12th and not one issue has been resolved. Radio GPS does not work, TV does not work with HDMI input, and body work from slide damage not fixed yet. Can it be any worse?
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Customer service
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on March 12, 2017

General Rv Center
#1019888
Went there March 2, 2017 with intention of purchasing a TT. Salesman and manager would not give me their best price. There whole staff are lower than used car salesman, they try to judge what you will pay. Run away from General RV in Canton Ohio!
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Short Review on March 11, 2017

General Rv Center
#1019589
1.0
Details
Bought a trailer and gave deposit and still sold it on me.
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

General Rv Sales Representative Review

General Rv Center
#1008838
1.0
Details
Terrible... I have worked for fairgrounds and even after 4 weeks, I still haven't received my paycheck and really hard to reach the accountant. Unbelievable!
Comment
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Insurance Quality
I contacted general about selling my 5th wheel on consignment. The salesman that contacted me told me that because of the age 2003 of my fifth wheel it would only be worth 1000.00 to 1500.00.He had not even seen it. When I told him general rv had 5th wheels on the web...
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1.0
Wayland, Michigan
#1064188
We bought ower R V there was prommised the moon .it was back in the shop to be fixed the next day .they made us drive it to someone else to fix hot water heater we explained we dont live around the corner and everytime we have to bring it back it cost us $100 .we are...
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1.4
#1061349
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
Horrible, terrible, absolutely the worst customer service ever! We bought a brand new Thor Quantum motorhome and used it twice so far. Both times we came back with a list of things wrong with it. We took it back to General RV in North Canton to have these items fixed...
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I didn't like
  • Poor customer service and the quality of the work done here
#1057725
I purchased a used 2013 Crossroads Elevation 3410 Toy Hauler on March 11, 2017. The Sales Person told me the floor was weak and needed support from underneath. They offered to deduct 1500 from the sales price to fix it myself. This was the first lie. The floor was...
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Anonymous
Anonymous

I am really sorry that you were taken by a RV dealer as this seems to be common. However if you were buying a car and they said the floor was weak and just need some support, ...

1.0
I didn't like
  • Being lied to by the sales person
  • Furnace quitting the first campout
  • Service center not replacing the floor
#1054786
From the first season of owning our beautiful 42' 5th wheel, we had a mildew smell, but never saw anything that would lead us to believe there was an issue. We purchased it April 2013, it was (supposedly) the first 2014 off the line. Fortunately, we have not had all...
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#1054113
We bought a travel trailer last fall from General RV. There were a few things that needed to addressed when we went through our "orientation" before we would take delivery. They called us a few days later and told us it was ready so we let them deliver it. The few...
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1.0
#1048352
In May of 2016 we spent time with salesman and put a $1400 good faith money down on a camper. The agreement stated if we backed out on the deal we would lose some of that good faith money and if financing could not be found money would be returned. The following day I...
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2.0
I didn't like
  • Service for customers
#1036852