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5/21/2018 Updated review General RV, Huntley, IL Your dealership in Huntley, Illinois is what my complaint is about. We are former customers and in our late 70's. We signed many forms just to see the vehicle that was advertised at their Corporate office in Michigan and...
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1.0
#1261365
We bought our camper from General RV last year in July. Took our camper in for a few items that are defected. Well they are telling my husband he didnt winterized it right. Come on we have been camping for 30 years. So they want us to pay for the item that need to be...
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Anonymous
Andrew

Your husband is probably winterizing the same way he did 30 years ago. Should probably pay to have it done next time.

#1257347
We bought a used coach from them ,they told us that they check out and service the coach before we receive it. We picked up the coach,went camping and first trip out we experienced a propane leak that we had to fix ourselves and when we went to break camp the leveling...
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1.0
I didn't like
  • Lack of integrity on what they sell
#1255910
I went in to the Huntley location paid in full for a 2017 camper in 2016. camper was dropped off with missing parts and warranty work need to be done. I have called every couple of months starting Spt. 2016 to now. they cant find my paperwork so I sent over my bill of...
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1.4
I didn't like
  • Tke your money and give bad service
#1255328
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General Rv Center - New Grand Design not winterized

We purchased a new Grand Design in feb of 2018 at the brown town location and we asked them if the unit was winterized and they said yes , well we just Dewinterized the unit and as we turned the faucets on and no pink just water luckily no broken pipes so far but they lyes to us but who manages the crew I will never use General Rv again
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1253473
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General Rv Center - Poor quality service

If you take your rv to the Birch Run General RV to have items looked at or repaired- trust me they won’t be fixed correctly or not at all. Then also be prepared to have other items damaged or broken that are not related. I wouldn’t let the technicians put air in my tires.
1.4
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Staff
Warranty
Birch Run, Michigan
#1250818
Bought a brand new RV and cannot get it serviced. They say they fix things but the same problem still exists when we pick it up. Do not buy from here. There motto is no service after the sale. Several issues with new 5th wheel. Under warranty but keep getting the run...
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#1249979
Crooked all the way around Wife and I went the RV show and really liked the Impression 5th wheel by Forest River. General RV offered a 2500.00 rebate from manufacturer if purchased by a certain date that I did not agree with. When the date came around and I explained I...
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1.0
#1243774
General Rv Center - Very Shady sales tactics
General Rv Center - Very Shady sales tactics
General Rv Center - Very Shady sales tactics
General Rv Center - Very Shady sales tactics
General RV sold me a pre owned Tiffin RV and agreed to make several repairs. All of the repairs were very poor quality. Instead of recognizing that they deny the poor service by explaining that I must have approved of the poor quality because they had a signed service...
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Anonymous
Mike H

Check out the BBB on this company. They are brand new and already have a few filed complaints. Just another used car dealer to me.

1.1
I liked
  • Tiffin brand product
I didn't like
  • Being lied to by service
  • Service department
#1242763
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General Rv Center - Lack of knowledge on a person time

Had an appointment at 1:00pm to have a hitch installed 2 hours later still waiting. Manament had came to us twice with apologies. Guess what not interested. Your people should have informed us they were running behind. We would have stayed home until you were able to help us efficiently. People have things to do and their than wait in your showroom for hours
2.4
Details
Customer service
Location
Product or Service Quality
Staff
Value for money
#1233564