Purchased a 2017 Holiday Rambler in March of 2017. 4/5/2017 - reported an odd "knocking" noise when opening/closing the main driver side slide out. We were told by General RV that the sound was "within spec" 7/7/2017 - main driver side slide out broke while were on...Read more
My husband and I purchased a fifth wheeler from general RV on October, 31st, 2015 and are very disappointed with their customer services. General RV promised us a thermal package to be added to the price of our purchased and we came to find out that this thermal...Read more
I didn't like
- It was terrible
General Rv Center - Out of town and broke down near general rv
Called service department about having repairs done and was told since the motorhome was not bought at this dealer they would not work on it. They only work on motorhomes bought at their business.
August 2017. My husband and I purchased a new 2017 Tiffin Motorhome from General RV in Draper, Utah. We asked the saleman Mike M questions regarding the coach. We were told that the coach had heated tile flooring and that the chassis was Freightliner. Also the coach...Read more
When below 40 degrees furnace won't stay lit, since new, General RV says worked fine inside heated workshop.Read more
My hubby and I saw a motor home online for sale at their Corporate office in Michigan. At their Huntley dealership, our salesman was Kris Kilpatrick and he told us to sign all preliminary forms so when the vehicle arrived, we would only need to sign a few other forms....Read more
My experience with General RV couldn't be worse. I regret ever buying a motorhome from them. I advise that you heed other reviews here and check out other dealers. My Thor motorhome was delivered with numerous problems. Sure, one could say that it's the manufacturer...Read more
Do not purchase or bring your unit to any General RV center they are a company that only cares about your money. Once you sign on the dotted line you as a customer mean nothing to them. They treat their employees with disrespect and steal money from their employees to...Read more
I feel your pain. I am in the mess right now. Dropped my RV off August 3rd and now its October 3rd and still have not gotten it back yet. Only used our RV once and the Dealer has had it longer the we had used it.every time we call we are told they are on the phone and...Read more
I purchased a brand new Thor Quantum....it had nothing but problems..I drove it back to General RV in Florida from NY..cost me thousand in gas and tolls...for them to make the warranty repairs..and my service adviser..I think her name was Diane..(she was the only...Read more
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