Contact General RV Center Customer Service
How to Reach a Person at General RV Center
Verified Contact Information
Toll-Free Number:
-
1-888-436-7578Online Sales
Customer Service:
-
1-989-624-2047Birch Run, Michigan
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1-734-284-5570Brownstown, Michigan
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1-248-383-1008Clarkston, Michigan
Media:
optout@generalrv.com
Opt-out of Marketing Emails
social@generalrv.com
sscrape@generalrv.com
General RV Center Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular General RV Center Phone Number
1 (888) 436-7578
Average Calls duration
1 minute
Most Popular General RV Center Email Address
sscrape@generalrv.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
78% phone, 22% email
Common Reasons for Contact
Product/ service, staff and refund
General RV Center Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular General RV Center Phone Number | 1 (888) 436-7578 |
| Average Calls duration | 1 minute |
| Most Popular General RV Center Email Address | sscrape@generalrv.com |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Contact Method Distribution | 78% phone, 22% email |
| Common Reasons for Contact | Product/ service, staff and refund |
Contact Information
General RV Center Website:
General RV Center Help Center:
Corporate Office Address:
General RV Center
25000 Assembly Park Dr.
Wixom,
Michigan
48393
United States
Other Info (opening hours):
Online Sales Hours:
Monday - Friday: 8:30AM-5:30PM
Saturday: 9:00AM-4:00PM
Sunday: 11:00AM-4:00PM
Summary of General RV Center Customer Service Calls
97
TOTAL
CALLS
CALLS
00:58
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call General RV Center?
Product/ Service Question:
- New product that doesn’t work
- “Tag expired”
- “Tech support”
Staff Question:
- “Customer Service”
- “Poor service from Ocala store. Cannot get our service writer, Shane to return phone calls or texts.”
- “Complaint on your service at a store i bought rv drom”
Refund Question:
- “Check refund for floor”
- “Speaking with someone about Coach-Net prorate refund”
- “Refund for gap insurance”
Payments and Charges Question:
- “Deposit not returned”
- “Reimbursement”
- “Gerebal rv giving run around on fasle billing of warranty work that was not conpleted”
Return/ Replace Question:
- “Cant get any one to return my call”
- “Trying to schedule appointment in Harrisburg left 6 messages over last 3 weeks not one return call”
- “A problem getting return phone call to set up services. I've been to birch run , Clarkston (they are outstanding and all of your company should be this way) and now Orange Park . I'm having a slide problem and this for the fifth time.”
Employment Question:
- “Needing my W2 forms”
- “2019 w-2”
Request for Information Question:
- “Question.”
- “Discussion about the last unit i bought”
Cards Question:
- “Gift card issue”
Other Question:
- “Hooked up to city water grey tank filling up”
- “Not happy one bit i suggest you call me back”
- “Problems with store”
Compare General RV Center Customer Service To
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General RV Center