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We bought a 2013 Alpine 5th wheeler about a month ago. Paid the $900.00 for the "inspection" had the walk around with the person that is suppose to show you everything .

We are very new to the RV world and do not know much. We wanted to make sure that we are not doing anything to harm the RV. So we get the RV home and the first thing we find is the release valve for the black tank is stuck half open. Can not get it to close or open.

We had to take the RV back to the dealer. They looked at it pretty quick and found that a Tampon was stuck in the lines. This should have been found during the inspection. They did not charge us for this because it was not even 24 hours when this was discovered.

If this would have been our cost the invoice was $400.00. Which brings me to the bumper to bumper warranty. Please known that there is a $200.00 fee for any warranty work. We get the RV home and we have electric and water hooked up now.

We were told that the water heater would run on either gas or electric. We wanted to see how this worked. (was not showed) I Googled how to use and the electric side. There was a little black switch by the water heater outside that you turn on.

But make sure that there is water in the tank or you will burn up the heating element. So we go out to turn on the switch and fine that it is already on and from what we can tell was never turned off. The dealership had electric hooked up to the RV for the "presentation" with no water. The dealership burned up the heating element.

Luckily this was an easy fix so my husband and I replaced the heating element. Then we discovered that we had two gray tanks. How we found out was the water was running out the bottom of the RV... We thought we had a pipe brake.

We went under the RV and then saw the release for the second gray tank.

Was never told there were two gray tanks. The reason for me telling this story is so maybe the next person who is new to this world will make sure to ask the right questions before driving off the lot.

Product or Service Mentioned: 2013 Keystone Rv Alpine Rv.

Reason of review: Damaged or defective.

I didn't like: Charges for quality checks never done.

Company wrote 0 public responses to the review from Dec 28, 2016.
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