Product: General Rv Center Customer Care Clear all filters (31 of 31 reviews match)
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Talked to salesperson in Wixom Mi who started off great but soon showed us she was all about her commission.They added over $1000 in fees and didn’t bother to tell us until it was almost time to sign the papers. They WILL NOT RETURN CALLS like they promise too. We were...
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2.0
Product
General Rv Center Customer Care
#1205095
As a business customer that has dealt with General RV Tampa for a few years now, I was highly disappointed with the very poor level of service received today.Anthony in parts was phenomenal as usual, but once transferred to service and speaking with Cammie, who would...
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1.0
Product
General Rv Center Customer Care
I liked
  • Anthony-parts department
I didn't like
  • Service department
#1200395
After being told by my camper manufacturer I must use a service center that sells their RVs I contacted General.I called the Orange Park location. I ask for service and I was transferred to their Michigan location. I called back and got service in Orange Park. I...
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2.3
Product
General Rv Center Customer Care
#1175453
From the moment we entered out western Michigan dealership we were treated so well.Our sales representative Dawn took the time to get to know us long before we went to see the stock. We had bought a used travel trailer from camping world in grand rapids Michigan and...
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4.8
Product
General Rv Center Customer Care
#1174099
Yesterday morning my wife and I stopped in at 1005 am to look at 5th wheels, we picked out two different ones to talk.The sales person Neal Cline was as helpful as he could be. He got our trade information and went to talk and come back. This is where it got BAD at top...
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Anonymous
Anonymous

The first manager called me back and said i would not talk ( did not know who he was) and told me he had talked with him and gave him all of our information. I said fine but I...

1.2
Product
General Rv Center Customer Care
#1174064
We had all but given our Intent to buy a particular Fifth Wheel from the Wixom location, as we live near Ann Arbor.They were GREAT. We had also found a model that we at least wanted to look at in Birch Run first. Fell in love with the Birch Run model and bought it that...
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2.6
Birch Run, Michigan
Product
General Rv Center Customer Care
#1147333
If I could leave zero stars I would.I was looking at a $70,000 5th wheel toy hauler online on Aug 27th 2017 and on Aug 30th 2017 they finally contacted me. Then on Sep. 5th 2017 they contacted me and wanted more info, I supplied them with that info. A week later I...
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1.0
Product
General Rv Center Customer Care
I didn't like
  • Diint care
  • Lack of concern
  • Way i was treated
#1101424
Called to get 2016 coach worked on needed to go to Freightliner then to general rv in canton ohio,they said i had to take to Freightliner then drive back down and drive coach to themto work on.WHAT KIND of service is this it is under warrenty.
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Anonymous
General Rv never again custome

We just bought a 2018 Montana they do their own negligence has caused damage to our RV we have a lot of issues plus a gas leak from our stove which is very dangerous and we li...

2.2
Product
General Rv Center Customer Care
#1070529
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General Rv Center - So much for being a service center

Had the stereo go out in our 5th wheel called ASA (Jensen) and was told to take it to the nearest authorized service center took it to General RV in wayland Mich to have it check got there and was told you did not buy it here leave that will be the last time I ever set foot in any General RV store
Product
General Rv Center Customer Care
#1063581
In May of 2016 we spent time with salesman and put a $1400 good faith money down on a camper. The agreement stated if we backed out on the deal we would lose some of that good faith money and if financing could not be found money would be returned. The following day I...
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2.0
Product
General Rv Center Customer Care
I didn't like
  • Service for customers
#1036852