Product: General Rv Center Repair Clear all filters (0 of 12 reviews match)
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We bought a used coach from them ,they told us that they check out and service the coach before we receive it. We picked up the coach,went camping and first trip out we experienced a propane leak that we had to fix ourselves and when we went to break camp the leveling...
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1.0
Product
General Rv Center Repair
I didn't like
  • Lack of integrity on what they sell
#1255910
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General Rv Center - Poor quality service

If you take your rv to the Birch Run General RV to have items looked at or repaired- trust me they won’t be fixed correctly or not at all. Then also be prepared to have other items damaged or broken that are not related. I wouldn’t let the technicians put air in my tires.
1.4
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Staff
Warranty
Birch Run, Michigan
Product
General Rv Center Repair
#1250818
We took our rv for service to wayland. They did not tell us they were going to disconnect the batteries. Once they did the frig and freezer defrosted and everything inside melted into a mess including meat, dairy, etc. The wet mess ran down the inside of the...
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boborchard
boborchard

Our 2015 Thor Miramar has been there for the last 4 weeks, but we ran into the same issue and lost a good portion of the contents of our fridge because nobody said they would ...

1.0
Product
General Rv Center Repair
I didn't like
  • Poor communication from service manager
#706057
Please please do yourself a favor and go somewhere else. Poor manager that is very rude and defensive over who would know what and service is terrible. Read complaint on the BBB they are dead on how this place does business!!! They will lie right to your face to get...
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Anonymous
Anonymous

last place to go to buy if it in a box it might be ok but not with tires no joke

Anonymous
Anonymous

The Huntley, Il store is no better.

1.1
Product
General Rv Center Repair
I didn't like
  • Lack of communication
  • Joe weider
  • Poor service manger
#692705
General Rv Center - General RV is trying their best to resolve all the manufactioning issues we've had with our new Sanibel 3601.
I finally got through to General Rv's corporate office on March 23 and my complaint was read by their V.P. of Operations, Mr. Chris Dietrich. Mr. Dietrich came to Tampa on March 25 and met with us and spent several hours looking over our rv and explaining to us how...
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General Rv Center Repair
#615193
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General Rv Center Repair Review

The worst service department l have ever experienced.They don't check their work before they send you down the road.They always charge you shop supplies for every job they do.A two hour radio swap costs me $85 in shop supplies (unbelievable ) can I charge them a nuisance fee for sending me down the road with faulty repair work.DO NOT GO THERE FOR SERVICE WORK
1.0
Details
Staff
Product
General Rv Center Repair
#599066
General RV, Huntley Il. My adventure started on September 2, 2014. I had an appointment set up for 10:30 and I was at the shop by 10:00. I spent some time discussing the issues with the service writer, Jim Divita. At the end of our discussion, he stated that they may...
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1.5
Product
General Rv Center Repair
#531597
Bought and RV there and the grey water drain nozzle was broke and the service manager Joe gave me nothing but a hard time as I had went through the managers to get it fixed. It still is not right. Joe wanted me to pay for the repair. Never again will I spend my hard...
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Product
General Rv Center Repair
#524924
Just found out that General RV in Brownstown, Michigan sold me a recalled camper, which had not been repaired pursuant to the recall. The IDT Direct Drive lift system was recalled beginning October 27, 2005. I purchased the camper used 4 years ago. Took it into...
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Anonymous
Anonymous

Update - regardless of a recall issue or not we found a way to fix our camper on our own and we are thankful for that.

Brownstown Charter Township, Michigan
Product
General Rv Center Repair
#517222
General rv seems very eager to sell you a camper but they're not so eager to help you out when you have all sorts of problems with it. getting ahold of anyone or getting a straight answer is almost impossible. we have some major issues with our camper stemming from...
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Product
General Rv Center Repair
#495840