Manufacturer: General Rv Center Category: Repair Clear all filters (16 of 16 reviews match)
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Bought at General RV in Huntley, Il. During the walk through I was told the door for the washer/ dryer was warped and it was on order, also we were shown how the front bunk worked and was told to make sure to pin when done guess what he didn't and it fell down on the...
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3.0
Product
General Rv Center Rv Repair
#1073917
took them 14 days to get plumbing parts for my brand new 5th wheel.Then when she finally called and told me they were in it would have taken 30 days for another appointment to get it fixed. Mind you we had only taken it out 1 time before we needed these parts. She so...
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1.0
Product
General Rv Center Rv Repair
#1072153
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
General Rv Center - Customer service and repair shop failure.
Update from latest service - unit dropped off on 6-12-17 and told it would take a week and a half. After several calls to General Rv (some returned and some ignored by people who obviously believe they are too important to return calls from paying customers) my husband...
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1.0
Product
General Rv Center Rv Repair
I liked
  • Coach
I didn't like
  • Service or the owner who cant make a call back
  • Poor customer service and the quality of the work done here
#1071089

General Rv Center - Poor service

#1046384
3.1
February 1st brought new coach in for problems. Now May 12th and not one issue has been resolved. Radio GPS does not work, TV does not work with HDMI input, and body work from slide damage not fixed yet. Can it be any worse?
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they made us drive it to someone else to fix hot water heater we explained we dont live around the corner and everytime we have to bring it back it cost us $100 .we are now on the 3rd visit its been there for recalls and parts for close to 4 weeks .we were supose to...
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1.4
Product
General Rv Center Rv Repair
#1061349
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
General Rv Center - Worst Customer Service
Horrible, terrible, absolutely the worst customer service ever! We bought a brand new Thor Quantum motorhome and used it twice so far. Both times we came back with a list of things wrong with it. We took it back to General RV in North Canton to have these items fixed...
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Product
General Rv Center Rv Repair
I didn't like
  • Poor customer service and the quality of the work done here
#1057725
We bought a travel trailer last fall from General RV. There were a few things that needed to addressed when we went through our "orientation" before we would take delivery. They called us a few days later and told us it was ready so we let them deliver it. The few...
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1.0
Product
General Rv Center Rv Repair
#1048352
I Have had a horrible experience at the Tampa general Rv. My coach was there almost 2 1/2 months. wAiting on parts, parts getting lost in the mail. THis has been a complete nightmare, I so badly wish I never even purchased it. So after I show up to pick my coach up...
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4.0
Product
General Rv Center Rv Repair
#1002838
I took my 2016 Holiday Rambler (new) in for a couple of thing that needed to be fixed. I took it in around 15 Sept. Now I bought this on July 24 2016 and it has been in twice for minor repairs that took total of 4 weeks to fix. So here it is Nov 14 and still no RV....
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Anonymous
Anonymous

If you haven't already, I would contact Monaco Customer Service and start there.

2.7
Product
General Rv Center Rv Repair
I didn't like
  • Service and customer service does not exist
#960054
In April we bought a 2015 Class A Bounder from General RV.(only 3100 miles). We have had a couple of issues but are satisfied with everything so far. Bob, our delivery specialist is excellent!! We did find that their pre-delivery inspection / preparation needs...
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4.2
Product
General Rv Center Rv Repair
I liked
  • Friendly customer service
I didn't like
  • Limited accessaries on display
#950762
purchased a 2017 coachman prism from general rv canton ohio. great service in the sales and finance department. after the purchase and you and you need warrenty service they leave a lot to be desired. when we picked the rv up there was a lot of issues that needed...
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Anonymous
Anonymous

I have to bring my 2017 TT in for the same issue, a window that will not slide open or closed and stays open part way. Hope I don't have the same problem you had.

4.2
Product
General Rv Center Rv Repair
I didn't like
  • Service and warrenty
#932910