General RV Center - General RV Wayland
We bought a travel trailer last fall from General RV. There were a few things that needed to addressed when we went through our "orientation" before we would take delivery.
They called us a few days later and told us it was ready so we let them deliver it. The few things have not been fixed. The service guy gas been out to our place several times and each time they still have something not right. It's now May and we are waiting at the gate to our campground for the second time today for the service guy to get here.
He was supposed to be here at 9:30 am. I called and someone had sent our service guy out to another call before us and never called to tell us. It's now 11:25 and he is now 10 minutes late for our second time set up. This is intolerable.
There's plenty more to this complaint but the list goes on.
We are ready to call our trailer a lemon and take it back. One thing for sure, we wont buy from Genetal RV again.
Reason of review: Poor customer service.
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