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New Reviewer

Need my $3,000 down payment returned please help me

General RV is a terrible place to purchase a RV requested my $3,000 deposit back and the company is refusing to return my $3,000 back to me. It was my first time going to a RV show I went to the convention center on a Saturday to look at RV's the sales person appeared...
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ID
#4420018 Review #4420018 is a subjective opinion of poster.
Location
Schaumburg, Illinois
Cons
  • 000 back
  • Company does not care what about the situation single mom need
  • No matter what you will not get your money back
Loss
$3
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Terrible Customer Service

I do not recommend buying from General RV. I dropped off my RV off on December 30, 200 and it has been 33 days that I have not received an update. The service representative nor senior staff have answered nor returned my phone calls. This is the second time I have had issues with General RV. The first time the issue was that they sold me an RV with a broken fridge that tool three weeks to replace and now I'm dealing with dead batteries on an RV that is less than 1 year.

User's recommendation: Avoid General RV unless you enjoy headaches and frustrations.

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ID
#4336312 Review #4336312 is a subjective opinion of poster.
Location
Ocala, Florida
Pros
  • Customer service is good if you enjoy high blood pressure
Cons
  • Everything about customer service
Loss
$1000
Preferred solution
A status of my RV, compensation, and reassign me another service representative.

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Verified Reviewer
New Reviewer

Tried to sell us a truck camper with black mold under the mattress

General RV Center - Tried to sell us a truck camper with black mold under the mattress
General RV Center - Tried to sell us a truck camper with black mold under the mattress
HaveMy wife and I drove 180 mi round trip to find out the used 2022 truck camper for sale on there lot had severe water damage in the camper. This was not disclosed in the ad or shown in the pictures. This camper was advertised for sale and still is on all the national rv sites. The sales person was nice but embarrassed of the damage under the sleeping mattress and seat cushion from water leaks. See the enclosed pictures I took of the worst damage after lifting up the plywood.

User's recommendation: Have your rv inspected before you purchase.

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ID
#4295762 Review #4295762 is a subjective opinion of poster.
Location
Goiania, Goias
Pros
  • Huge inventory
Cons
  • Overwhelmed
Preferred solution
Apology
New Reviewer

Sold us a new travel trailer with many problems, when we left General RV with our new camper we found the camper brakes not working and after getting home we found bubbles in roof