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It would take a book to write what happened but here is the short of it. You might consider this to be a good company if you are totally ignorant to vehicle servicing and repair requirements and because of your ignorance, you have no choice but to believe what they...
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Company wrote 0 private or public responses to the review from Dec 03.
2.7
#1413773
Well, the folks at General RV promised they will make things right and did not come through for me so if you are planning an RV purchase then keep driving and do a very thorough research on the dealer and their service post sale, why post sale ?, because pre-sale they...
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Company wrote 0 public responses to the review from Nov 29.
Product
#1410266
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General Rv Center - Wherl flew off on first trip. Won't help us

Our wherl.flew off on our brand new trailer on our first trip. General RV will not help us. We bought at Birch Run and were told the Wixom office had to help us. It has been 16 days and nobody will return our calls. The manufacturer tried as well.
Company wrote 0 private or public responses to the review from Nov 27.
1.3
Details
Customer service
Discounts and Special Offers
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1409047
I purchased my Motor home 5/23/2018, a new Holiday Rambler I have not been able to use it for 1 single trip. I had it in for repair after waiting over a month for the appointment to get it in and waiting for it for 3 months, it is still not repaired. it is worse than...
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Company wrote 0 private or public responses to the review from Nov 23.
Anonymous
Anonymous

Wow, another RV complaint. 2 of the first 8 today are RV gripes ; they are one of the most oft-complained items appearing on this website. There are too many subcontractors in...

I liked
  • Customer service from ben
  • Financing manager
I didn't like
  • Poor communication from service manager
#1406251
We have been trying for months to get repairs on our 2019 motorhome. Today was finally our appointment. My husband arrived for the 10:30 appointment which he was told would take a couple hours. At 4 I began to worry so I called. He was still waiting! He finally arrived...
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Company wrote 0 public responses to the review from Nov 21.
#1405461
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General Rv Center - Your company does not stand by the units it sells

6 week old 2019 Forest River travel trailer. Day 1 the recliner broke . Bathroom had a bad smell. Leaking water on the floor. First trip out no fridge lost all are meat . General R V said take a hike not covered 6 weeks old. Don't buy. From General rv. Bad
Company wrote 0 private or public responses to the review from Nov 19.
#1403837
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General Rv Center - Bad experience

The company would not work with me, kept asking for more money down, did not return calls, and very rude.
Company wrote 0 private or public responses to the review from Nov 19.
1.4
Details
Customer service
Interest Rate
Location
Price Affordability
Staff
Value for money
Website
#1403815
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General Rv Center - Was the greatest experience

From the sales person Marie Maloof to Matt Peter's and to everyone that works at General rv orange park great group of employees I was very satisfied with everyone there and the service we got on our new trailer so I want to say thanks to all of yalll
Company wrote 0 public responses to the review from Oct 26.
#1389066
Featured
General Rv Center - Down hill after we bid on our motor home
General Rv Center - Down hill after we bid on our motor home
General Rv Center - Down hill after we bid on our motor home
General Rv Center - Down hill after we bid on our motor home
General Rv Center - Down hill after we bid on our motor home
General Rv Center - Down hill after we bid on our motor home
General Rv Center - Down hill after we bid on our motor home
General Rv Center - Down hill after we bid on our motor home
General Rv Center - Down hill after we bid on our motor home
We’ll we stopped after going to frankenmouth to look at something we wanted to live in full time when we retire. Our salesman was decent. He showed us some nice class a motor homes. We saw one we liked on the show room. We went home and discussed the pros and cons to...
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Company wrote 0 private or public responses to the review from Oct 23.
2.7
Birch Run, Michigan
#1387609
Keys missing upon deliver. When I called they said would overnight them. I called the next day, late afternoon, and nobody knew anything about the missing keys. You can never get the same people on the phone and NO ONE will return a call. Supposedly someone will be out...
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Company wrote 0 private or public responses to the review from Oct 09.
1.8
I didn't like
  • Quality of product
  • It was terrible
  • Phone calls not returned
#1377436