We purchased a Thor Quantum KM24 on May 12, 2018. Our salesman Bobby was very nice and we were so excited to purchase our dream motorhome. After their finance guy Aaron, couldn’t sell us an extended warranty because we wanted to do a little more research plus we paid...Read more
I thought i bought a new rv, o e that was inspected before delivering.WRONG, the general manager refuses to return my call to discuss the rv that was delivered damaged, defective axxera, defective slid out, damaged cabinets, tv ripped off arm, dent in fender, door...Read more
General Rv Center - Just Cant Get It Right
My salesman was great, all down hill after that. They are unable to give me compartment keys and I have over a page in coach deffects their team supposedly inspected and foumd nothing to repair. It appears not only can this company not hear they also are visually impaired. Shame on you General RV for your fraudulent practices.
There have been several bad experiences with this business, this tops it off and will NEVER go back to this business again!!! EVER!! We were pressured into put a $200 deposit down on a travel trailer, we decided against buying it, so the next day, we called and...Read more
I purchased my quantum motor home approximately 5 weeks ago. In that time, I’ve had the misfortune of having to return for warranty issues 3 times. Twice for the same issue. 1- I sat for 8 hours waiting, not an acceptable amount of time. 2-a new part was ordered, but...Read more
Don’t do business with these people. They are EXTREMELY shady! They took my money and then sold the RV to someone else! My whole experience with them has been very unprofessional. Shady shady business. Consider yourself warned. STAY AWAY!! Especially avoid the Internet...Read more
I didn't like
- Them trying to cheat me
- Being scammed
- Phone calls not returned
They do not back their repairs once coach if off their property. Air conditioner and generator needed repair, picked coach up two days later. Before leaving General Rv turned on air and generator, both worked. Few days later issue with both returned. Also needed three...Read more
My girlfriend bought a Jayco. Brand new. As soon as she got it to the camp site, the power lift worked one time. They said the battery must be bad since you didnt charge it right. They increased her intrest rate. The repair on master bed was atrosious. They have an...Read more
General Rv Center - Salesman didn't pass along my request
Called day after making deal on new camper to tell salesman i didnt want ecp. Came 3 days later to pick up and guess what? Finance manager just pushed me through like it wasnt his problem. I feel like i wasted my time making that costly phone call. Wayland MI
General Rv Center - Not honest
Salesman gave us payment and trade in values. The finance dept gave us 17 % interest. Insane!!! Two other rv dealers said it would be 7%. I don't know what banks they use, but it's a joke.
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