Customer service

John Russo (salesman in Mt. Clemens, MI) would not take the time to show us any of the campers they had on the lot.

He said - and I quote - "...this is not a museum, we are here to make money. How much money do you have? This is our process." He said if we wanted to look at campers we should go to an RV show and look around. He told me I had to get a new car before even talking with him because mine wouldn't haul the one I was interested in, when in fact I know it would.

If John would have been a decent salesman, he could have made two sales with us, but he was rude, arrogant, condescending and a poor excuse for a salesman. I hope the owner/manager of General RV reads these reviews because if they are not making the sales they should out of the Mt.

Clemens office, they better start watching their sales staff. I will never return to or recommend General RV to anyone.

Product or Service Mentioned: General Rv Center Sales Representative.

Reason of review: Poor customer service.

I didn't like: Everything about our visit.

Company wrote 0 public responses to the review from Feb 23.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like